The Challenge
A commercial aquatic facility relied on an external contractor to undertake routine pool maintenance, water testing and operational support. While this ensured the facility remained operational, it resulted in high ongoing servicing costs, with much of the operational knowledge remaining with the contractor rather than the facility’s own staff.
Our Solution
Amotto Consultancy worked alongside the client to train on-site staff to confidently undertake the day-to-day operation of the aquatic facility, including routine water testing and pool plant operation. We continued to provide independent compliance oversight, technical advice and operational support, ensuring the facility remained safe, compliant and operated in accordance with industry standards.
The Outcome
- Significant reduction in ongoing operating costs
- Increased staff knowledge and confidence
- Greater operational ownership and accountability
- Continued independent compliance and technical support
- Access to specialist advice whenever required
The Value
By investing in staff training and ongoing operational support, the client significantly reduced the need for frequent external contractor visits while retaining access to independent specialist advice whenever required.
This approach delivered annual operating cost savings of approximately $15,000, while empowering staff to confidently manage the day-to-day operation of the facility and maintaining compliance with industry standards.
