Role of Quality Pool Accreditation in Enhancing Facility Safety and Performance

Aquatic facilities across the country play a fundamental part in the community by providing a welcome space where people of all ages can enjoy recreational activities, exercise, make social connections, and learn important water skills.

However, facilities that provide such a space have a great responsibility to meet and maintain consistent quality standards, and that is where the Quality Pool Accreditation comes in.

Whether it is a local community pool or a swimming pool and spa pool centre at a modern retirement village, holding a pool accreditation means that facilities aren’t just compliant but exemplary in their operations.

It also showcases their commitment to safety, efficiency and providing a space and service that resonates with pool users and relevant stakeholders.

What is Quality Pool Accreditation?

Developed by the New Zealand Recreation Association (NZRA), the Quality Pool Accreditation has been created to help aquatic facilities benchmark and improve their offerings across a handful of areas that include: Health and safety Water quality management Staff training and upskilling Facility maintenance Customer experience and feedback systems Accreditation is an ongoing process, not a one-off exercise in ticking a box. It is a continuous commitment that will be evaluated independently and reviewed on a regular basis, thus ensuring excellence in the services being provided.
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retirement village aquatic facility new zealand

Why Accreditation Matters

For Pool Operators

They are provided with the know-how and guidelines to run a trusted aquatic facility, with reduced risks, and that supports the development and training of their teams. This program also provides a sense of accountability and highlights the facility’s dedication to continuous improvement.

For Guests

Whether it’s parents bringing their little ones to swimming lessons or older adults that want to make use of the space to relax and exercise, it provides visible reassurance that the facility they are using meets quality standards and is safe and inclusive.

Raising Operational Standards

Quality Pool Accreditation goes far beyond compliance. It’s a specially designed roadmap for facilities to know how to achieve and maintain it.

Facilities that sign up for the program gain valuable insights through the accreditation process and are provided with the tools to reveal areas for improvement, better manage risks, and establish a framework for staff training and upskilling.

This can translate into:

  • Less incidents and accidents
  • Better staff retention and morale
  • Higher user satisfaction
  • More consistent water quality and maintenance
  • Positive recognition from local councils and regulatory bodies

One standout example is the Bluff Community Pool, which achieved Quality Pool Accreditation through its partnership with us. We helped define operational procedures and promoted the facility’s standing in the community.

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Boosting Trust and Confidence

What the public thinks matters and in a time where consumers make decisions based on trust, transparency, and professionalism, Quality Pool Accreditation is a mark of credibility. Accredited pools send a clear message: we take your safety seriously.

Accreditation supports brand reputation and market differentiation for private facilities, such as the Arvida Good Friends Christchurch. It helps attract and retain members who value safety, cleanliness, and professionalism in their chosen facility.

Our Role in Supporting Accreditation

Receiving accreditation is not something pool operators have to pursue alone. We support facility managers at every step, from pre-assessment to implementation and review.

At Amotto Consultancy, we have years of experience and a clear understanding of the NZRA framework, allowing us to help countless facilities across New Zealand, whether private or public, improve their offerings and proudly display the Quality Pool Mark.

Receiving the Quality Pool Accreditation means so much more than just a certificate; it symbolises leadership and responsibility within our community.

Holding an accreditation provides facilities with an opportunity to improve, further develop, and upskill dependable teams. For users, it’s peace of mind that they’re in safe hands.

Contact Amotto Consultancy to learn how we can support your journey.

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